Author Topic: Would you complain?  (Read 157 times)

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Offline Jan

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Would you complain?
« on: June 08, 2011, 14:00:01 »
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Offline ecuworrier

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Re: Would you complain?
« Reply #1 on: June 08, 2011, 14:27:02 »

Offline Jan

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Re: Would you complain?
« Reply #2 on: June 08, 2011, 15:35:22 »
I think those are way too weird to be made up ecu - I can imagine some people actually causing a scene about some of those complaints, and hence the complaints collected by the travel agent. We have had some strange ones in our profession so I guess it happens in any line of work.

Anyway - I added them for a giggle  )):

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Offline AndyHB

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Re: Would you complain?
« Reply #3 on: June 08, 2011, 15:41:44 »
Would I complain?  Certainly not about this kind of issue - but then, I suppose, I expect that things will be different when I go elsewhere than home.
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Offline EliB

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Re: Would you complain?
« Reply #4 on: June 09, 2011, 00:40:57 »
I agree that these are too bizarre (for that read "absolute bonkers!!!!!) to have been made up!   I also think every one of them is a worry(!!!!)

Offline ecuworrier

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Re: Would you complain?
« Reply #5 on: June 10, 2011, 12:21:31 »
I think those are way too weird to be made up ecu -

never said that Jan... my point is i think the same one that EliB cottoned to ie these are situations that should have been addressed by the holiday provider during the sales pitch ...in advance of the customer signing the contract....  but apparently weren't... no in the main i think the complainers got it kindov right... what is the holiday provider promoting or promising?

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Re: Would you complain?
« Reply #6 on: June 10, 2011, 12:30:10 »
I have seen that list before, a while back, and suspect they have been stretched a bit in the telling!

Offline Jan

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Re: Would you complain?
« Reply #7 on: June 10, 2011, 13:45:03 »
yeah - I've seen them before too, but just received again in an email so I thought I would share them for a giggle.
never said that Jan... my point is i think the same one that EliB cottoned to ie these are situations that should have been addressed by the holiday provider during the sales pitch ...in advance of the customer signing the contract....  but apparently weren't... no in the main i think the complainers got it kindov right... what is the holiday provider promoting or promising?

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Yeah its possible - holiday providers have probably 'seen' and 'heard' it all - including customers 'trying it on' a bit with the complaining in an attempt to get something back (discount etc). Granted there are genuine complaints which can be quite a serious issue to be addressed - but these?
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Offline AndrewF

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Re: Would you complain?
« Reply #8 on: June 12, 2011, 22:26:32 »
You do get the weirdest complaints that any sane person would not believe could possibly be made, so I would not be surprised if these are genuine. a for the travel companies dealing with them before the sale is made, I think that is way off-beat. They have to assume a certain level of intelligence or they would be accused of trying to teach their grandmothers to suck eggs - and even then there would be SOMEONE who would find something they had not covered - and if they have tried to cover ALL the bases and someone finds one they have not thought of they will be even more liable to litigation!
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