What I mean is what I say: It does diminish me to use terms of abuse for others.  End of.  Abuse is abuse whether it's done by a righteous person or a bad person. Isn't it? Name calling reflects on the speaker not the criminal - and keeps the bitterness and bad feeling alive in the heart of the speaker and of what use is that?  It's the message of the Gospel to look at our own hearts isn't it?     It doesn't in any way condone criminal and offensive behaviour but it at least clears the decks towards a way of thinking about how to deal with the threat or aftermath of violence or crime with a level head.

It's not good to hear you say that what I really mean is something other than I say.  That doesn't make sense to me.  I say what I say in good faith.   I don't say one thing and mean another, I really don't.  In any case, as you say yourself, that you think what I really mean is that we shouldn't be so judgemental, that in a way follows directly from the first part of the above.  The reason for not being judgemental is that it prevents us from seeing the situation critically. It brings in emotional reasoning.  Judgmentalism clouds the issue.  It gets us nowhere. 

"These people" were acting like human beings, by definition, because they are human beings.  Human beings behave in all sorts of ways for various reasons.  So it seems about time to accept this and see how it can be dealt with for the benefit of society, all of society, not just the people who have the brains and education and good fortune to be self aware and self reliant.