The recent spate of SMF errors has been due to emergency action needed because of an imminent disk failure.
This is what they said:
As you will have seen the last 3 days have been hard on our servers, unfortunately our drive on server 1 was failing, we had to act quickly which is why we didn't have any advance notice, if we did not act all users data would have been lost (although we have backups would have taken much longer to move over)
So what happened?
We put in the new drive and simply began moving over the data, this was causing a large amount of I/o requests which resulted in slower load times.
Due to the amount of traffic smfnew receives the sync was taking a long time. Yesterday we took the decision to turn the server off to traffic to make sure everything was synced quickly before the drive failed.
All data is now over and if there are any issues please report them ASAP.
We are extremely sorry for this downtime but do not predict further downtime as a result of the maintenance.
I hope you all are forgiving and understand this was nessissary to protect your data.
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